Receptionist Jobs in Madinah – DoubleTree by Hilton

DoubleTree by Hilton Madinah Gate is hiring talented and customer-focused Receptionists to join its Front Office team in Madinah, Saudi Arabia. If you are passionate about hospitality, guest service, and hotel operations, this is an excellent opportunity to grow with one of the world’s most prestigious hotel brands.

⭐ Job Overview

Position: Receptionist
Location: Madinah Gate, Madinah, Saudi Arabia
Category: Hotel / Front Office
Job Type: Full-Time, On-site
Brand: DoubleTree by Hilton

A Receptionist plays a key role in ensuring a smooth guest journey — from check-in to check-out — with exceptional service, professionalism, and attention to detail.

Key Responsibilities

As a Receptionist at DoubleTree by Hilton, you will:

Deliver warm and efficient check-in and check-out services.

Respond to guest queries promptly and professionally.
Maintain a smooth and efficient reception experience at all times.
Communicate guest feedback to the Front Office Manager and Supervisors.
Demonstrate exceptional customer service and grooming standards.
Assist the Night Team with audit procedures when required.
Promote hotel packages, room upgrades, and available facilities.
Handle foreign currency, cash, and credit cards as per hotel policies.
Ensure compliance with all hotel security, safety, and fire standards.
Maintain comprehensive knowledge of room categories, hotel services, and promotions.
Support other departments when necessary.

Candidate Requirements

To be successful in this role, candidates should have:

Essential Qualifications

High school certificate (or equivalent)
Strong communication and interpersonal skills
Positive, friendly, and professional attitude
Ability to work independently and in a team
Commitment to excellent customer service
Basic IT proficiency
Well-presented and well-groomed appearance

Preferred Skills (Added Advantage)

Previous experience in customer service or hotel front office
Cash handling experience
Knowledge of property management systems

⭐ Why Work for Hilton?

Hilton is a global hospitality leader with a legacy of more than 100 years. Working with Hilton means:

World-class training and development programs
Career growth across global hotel brands
A people-first culture based on the “Hospitality from the Heart” philosophy
A supportive, diverse, and inclusive work environment
Competitive benefits and memorable employee experiences

Hilton’s vision is “to fill the earth with the light and warmth of hospitality,” and every team member plays a vital role in achieving it.

How to Apply – Step-by-Step Guidelines (SEO Optimized)

Follow these steps to apply for the Receptionist position at DoubleTree by Hilton Madinah Gate:

Step 1: Update Your CV

Prepare a clean, professional resume highlighting:

Customer service experience
Hospitality or front office roles
Communication and guest-handling skills
IT and hotel systems knowledge
Use an ATS-friendly CV format to increase your chance of selection.

Step 2: Visit the Official Hilton Careers Page

Search for the job title:
“Receptionist – DoubleTree by Hilton Madinah Gate”

Step 3: Submit Your Online Application

Upload:

Updated CV (ATS-friendly)
Cover letter (optional but recommended)

Ensure all details are accurate before submitting.

Step 4: Check Email Regularly

Shortlisted candidates will receive:

Interview invite
HR communication
Assessment or documentation requests

Step 5: Prepare for Interview

Focus on:

Hospitality service standards
Guest handling scenarios
Hotel brand values
Front desk operations knowledge

Apply now on Official Web page

OR
Apply on Linkedin

Receptionist Jobs in Madinah – DoubleTree by Hilton | Apply Now 2025